Customers? How about Long Term Partners
Gone are the days when businesses were all about selling. Everything stems from relationships even business. Its will be in order to conclude that business is indeed very personal. The customer is the only thing that remains constant in the business. The customers dictate the demand, the preferences and the issues they would want addressed about the product or service. Customers are not just individuals but other businesses as well. Thinking like a customer is how you get a customer glued to your business thus provisions have to be made for that.
A good thank you to your parents on the point of making new friends would be in order. With this skill you will always be in business. Using the internet to hold conversations with people and showing up in business seminars might do your business a whole lot of good. It forms the basis of future business relationships. You do not have to go build a customer base starting with your family and friends could give you leverage. The list shouldn’t end there are other people in your list too. They may range from your family doctor, dentist, postman , your barber or stylist or even your mechanic. The kind of influence that this people have in your business is tremendous and it’s a plus for you because your are very much comfortable approaching them.
If you still find it hard to do the talking email marketing is your friend. Your customers could get the updates they need in any for including videos. It’s a good strategy to get people interested in your business . After you’ve gotten them to subscribe for these newsletters you may go ahead to use their information to customize the information for them. There should always be an opportunity for clients to say what they feel about the business. Allow them to express themselves honestly. It is always good or you because you can fix problems before they blow out of proportion and get to know how better you would improve your customers experience.
Some things never change people still love getting presents. Offering incentives and discounts on loyal customers will retain them in the business as just that. Encourage them to spread the word. It is amazing what good promoters your client base can be of your business. You have to treat them special. You owe it to them for being a key determinant for the success your business might be enjoying in the present moment. Honesty is the corner stone of any business. Deliver just as you promised and keep communicating in the event things change. If they could bank on you then you are rest assured they will understand when things don’t go according to plan but again its your responsibility to deliver.